Integrated Solution CO-GUIDE 


[ An AI agent service that is smarter and kinder than humans ]

A customized AI agent solution designed for each local government

AI Agent

For residents      |     Your own dedicated AI civil-service manager in your hands, making administrative experiences easier. 

For employees     |     An all-round AI assistant at your side, maximizing productivity. 

For administrators     |     A professional AI secretary at your side, making decisions faster and easier.

AI Robot & AICC

AI Robot      |     With barrier-free AI robots on site, digital barriers are lowered. 

 AICC      |     A human-like AI agent on the line, ready to serve you 24/7. 

AI Agent for Residents 


 Convenient Use 


Webpage, mobile app, KakaoTalk, voice, etc.

 Easy Questions & Answers 


Ask without a fixed format and receive context-appropriate responses.

 Provision of Answer Evidence & Question Guide


Provides supporting materials and suggests related questions.

AI Agent for Residents

 Convenient Use


Webpage, mobile app, KakaoTalk, voice, etc.

 Easy Questions & Answers


Ask without a fixed format and receive context-appropriate responses.

 Answer References & Question Guidance


Provides supporting materials and suggests related questions.

We are always here to help you quickly, 24 hours a day, 365 days a year. 

From basic chatbots to smarter AI agents. 

POINTS


Administrative Procedure Guidance & Alert Function 


Provision of Administrative Forms & Instructions for Completion 


Customized Administrative Support by Civil Service Type 


Automation Expansion through MCP Integration 

AI Robot & AICC 


AI robots and AICC (AI Contact Centers), linked with customized AI agents for local governments, provide remote support to residents on site.

AI Robot Guidance Service 

Easy and Convenient Use 


· Use AI through convenient methods such as      

   touch, keyboard, or voice 

· Print civil service forms with the printer

Barrier-Free Service 


· For the visually impaired (voice dialogue, Braille)

· For the hearing impaired (screen/keyboard)

· For the mobility impaired (wheelchair users)


AICC Phone Consultation Service  

Human-like Natural Consultation 

· Real-time AI Q&A support instead of step-by-step ARS automated responses

· Quickly check only the necessary information

Advanced Voice Processing Technology 

· Improved speech recognition accuracy

· Faster voice processing speed

· Support for efficient two-way conversations

AI Robot & AICC


AI robots and AICC (AI Contact Centers), linked with customized AI agents for local governments, provide remote support to residents on site.

AI Robot Guidance Service

Easy and Convenient Use


· Use AI through convenient methods such as      

   touch, keyboard, or voice 

· Print civil service forms with the printer

Barrier-Free Service


· For the visually impaired (voice dialogue, Braille)

· For the hearing impaired (screen/keyboard)

· For the mobility impaired (wheelchair users)

AICC Phone Consultation Service  

Human-like Natural Consultation

· Real-time AI Q&A support instead of step-by-step 

   ARS automated responses

· Quickly check only the necessary information

Advanced Voice Processing Technology

· Improved speech recognition accuracy

· Faster voice processing speed

· Support for efficient two-way conversations

AI for Employees & AI for Administrators 


AI for Employees – Tailored support for staff in their daily work 

Improving employees’ work efficiency through customized AI support for local governments

Work Support 

Verification and processing support for tasks by employee (e.g., report writing) 

Provision of Work Information 

Institution-based reference materials (e.g., official documents, guidelines) 

Integrated Collaboration Platform 

Integration of messenger functions, automation of reporting and tasks 

AI for Administrators – Enabling faster, more effective decision-making for municipal leaders

Providing insights through regional situation analysis and policy implementation impact forecasts


STEP

1


Collect Current Information 


Resident AI – Civil complaint reception status

Employee AI – Task processing status

Major internal and external issues of the municipality



STEP

2


Real-Time Analysis 


Residents’ needs

Key issues to resolve

Policy relevance/connection



STEP

3


Analysis / Forecasting 


Daily issue summaries

Strengths and weaknesses analysis of issues

Forecast of policy implementation impacts

Integrated guidance dashboard


COGA Robotics CO., Ltd.

REPRESENTATIVE DIRECTOR : ILHONG SUH

CONTACT : webmaster@coga-robotics.com

ADDRESS : 516-ho, HIT, 222, Wangsimni-ro, Seongdong-gu, Seoul, Republic of Korea

BUSINESS REGISTRATION NUMBER : 361-86-00855 

COPYRIGHT ⓒ COGAROBOTICS CO., LTD.
ALL RIGHTS RESERVED.

COGA Robotics CO., Ltd.

REPRESENTATIVE DIRECTOR : IL HONG SUH, SEUNGDO PARK 

ADDRESS : Room 516, HIT, 222, Wangsimni-ro, Seongdong-gu, Seoul, Republic of Korea

BUSINESS REGISTRATION NUMBER : 361-86-00855 


COPYRIGHT ⓒ COGAROBOTICS CO., LTD. ALL RIGHTS RESERVED.